Installation & Delivery

Installation Service

Our installation team makes adding a garden shed to your home an effortless experience! Skip the hassle of trying to figure it all out on your own and let us take care of everything.

DIY Assembly

Do you want to assemble your own backyard oasis? We’ll be here to provide helpful tips as we guide you through every step, making sure that setting up your brand new garden shed is a breeze.

Ready to start your own outdoor DIY adventure? We provide a straightforward installation guide that even beginner builders can use – from garden sheds and log cabins, there’s no project too big! If you ever need help along the way just email or give us a call. Let’s get building!

What to look out for?

Before you begin putting your kit together, double check that all the pieces are there! We’ve made it easy for you by giving descriptions, dimensions and quantities—plus an image of what everything should look like. A quick inspection now can save lots of headaches later – so take a few moments to make sure no surprises pop up during assembly.

You also want to make sure that all the pieces are of top quality. To avoid potential staining disasters, it’s wise to lay them out on a dry surface – untreated wood can be very frustrating to clean.

Tool Guide

You’ve prepped and you’re ready – now let’s make sure to get the right tools for your assembly! Each project is unique, so it might require some more specialized items. You will need:

Work gloves
Multipurpose knife
Tape measure
Spirit level
Drill
Hammer
Rubber mallet
Stepladder

Foundation

Start your building project off on the right foot! Make sure you lay a secure foundation — we’ve got all the resources and info to help. Putting in the extra effort now will pay off later – check out our foundation’s guide HERE.

When it’s time to install your garden building, you can explore a range of options. For smaller structures, like sheds or gazebos, consider concrete tiles and thermal blocks – they’re both light enough not to weigh down the foundation, yet strong enough for winter weather. On the other hand, if you’re going with something larger, then solid slabs are worth considering since they provide more stability and durability.

Get Familiar With The Instructions

You’re ready to go! Take a few minutes to look over the manual and make sure you understand every step of installation. If it sounds like too much for you, don’t worry – we can always suggest professional help so your setup process is as stress-free as possible.

Our assembly manual takes you through the steps in an easy-to-follow way. Plus, it’s loaded with helpful pictures that show you exactly where each piece of wood should go.

Don’t hesitate to reach out if you have any questions – our customer service team is always here for you! We’ll get all your queries resolved quickly.

Assembly

Want your product to reach its full potential? Follow each instruction in the installation process – from start to finish. This way, you’ll get every feature and benefit working together for maximum efficiency! Don’t take shortcuts or try any alternative methods – it might not give you that fantastic outcome you were expecting.

Our main priority is keeping everyone safe! So please take extra measures to ensure safety protocols are followed. We know accidents can happen, but following the instructions carefully helps minimize risks. If anything unfortunate occurs and the guidelines were not followed correctly, then we cannot be held responsible for any damages.

Ready to take your project to the next level? Let’s start strong and lay a reliable foundation. We’ll then keep building higher until we top it off with stunning roofing, windows and doors – together let’s create something truly special!

Roof Installation

To ensure the longevity of your building, follow our easy instructions on how to assemble roof beams. It’s important that you create a solid, watertight roof – this way it will remain in prime condition for years to come.

Want to make the most of your investment? Consider topping off what you buy with a roof covering for superior protection. Choose something that’s both appealing and practical – wooden boards won’t cut it when bad weather hits.

Windows and Doors

Taking your time when installing our products is key. Don’t just screw the doors and windows into construction frames as you’d usually do – make sure to leave a little bit of space for natural movement. This will help keep everything running smoothly without any damage due to restrictions.

Keep your home safe and sound with the simple, secure installation of doors and windows – simply follow the instructions for perfect results!

Wood Treatment

Show your garden shed some TLC and give it an upgrade with a protective cover and paint treatment. Make sure to take care of it the way it deserves!

Make sure to give your new products a fresh coat of paint in their first week, and an annual checkup for top performance. Don’t forget those door & window frames – get ’em all perfectly prepped with some protective preservatives, before you start actively using them.

Be sure to follow the included maintenance kit instructions that accompany heat-treated wood or paint products – with these easy steps in place, you’ll be able to enjoy stylish storage solutions all year round.

Assembly manuals

You can download the general assembly instructions for wooden buildings with 28-90mm log walls here

After the product has been delivered in a flat pack, we advise you to inspect the installation kit thoroughly in order to detect whether there may be any defects or missing parts. We provide a detailed parts list with the products and recommend that you double-check to make sure that the kit is complete before you start any assembly work. Every part on the list has a description, dimension, and quantity, with a drawing of its appearance. The parts themselves have a discreet marking which will match up with the one in the manual so that you should be able to tell them apart quite easily.

If you find any defects then please let us know. We’ll be more than happy to replace any parts that are not up to scratch. If you find that you are not satisfied with the product then please take a look at our return policy.

Our timber products arrive in the form of a flat-pack

When you have confirmed that all the parts are there and up to quality, place them on a pallet or any other clean, dry surface to avoid staining the wood. Untreated wood is especially difficult to clean after it has been stained, hence we advise you to avoid staining it in the first place.

Familiarize yourself with the instructions

Now that you have all the basic requirements covered, please read through the manual. This allows you to prepare yourself for all of the steps of the installation process and gives you the chance to get some additional help if you need it.If you decide during the read-through that you need professional help, we strongly advise you to use it.

The installation manual describes the assembly step-by step, and has drawings to illustrate the processes and the positions of the wooden details in relation to each other.

We have written the instructions in easy-to-understand terms to avoid any misunderstanding that may lead to you harming yourself or the product.

If any questions arise during the read-through or during the installation process, please contact our customer service team and we’ll help you out. Please follow the instructions step-by-step. Do not skip any stages of the installation or try to find alternative ways of completing the structure. The installation sequence is set up regarding the features and constructional specifics of each product.

We do not take any responsibility for any harm done to people or products that is caused due to the instructions not being followed.

The installation process starts from the ground up. First the structure, then the roof, and after that windows and doors.

Installing the roof

Follow the instructions for the assembly of roof beams step-by step. The roof is one of the most important parts of the structure because ensuring the construction quality of the roof and that it is fully water tight are essential for the longevity of the building.

Although some of our products have no roof covering as standard, we highly recommend buying it with the product from our store or getting a roof covering of your choice and installing it. Wooden boards by themselves are not a sufficient roof covering.

Installing windows and doors

Please note that the doors and windows of our products are not meant to be screwed directly into the construction. The wooden door and window frames tend to expand and our construction has the space for this expansion and subsequent contraction. If you screw the doors and windows directly into the frame, it leaves no room for the wood to expand and may result in damage being caused.

The doors and windows are meant to be screwed to the boards that cover the frame from both sides and which will securely hold them in place. Read the instructions for a detailed description before you start installing the doors and windows.

Treatment – wood impregnation and painting

All of our untreated products should be treated with paint or a high-quality preservative from the inside and outside within a week of completing the installation, and then on an annual basis. This not only helps with the longevity of the construction but is also necessary for our five to ten year anti-rot warranty to remain valid (depending on the specific product). You should also treat the door and window frames with a few coats of preservative as soon as you have unpacked them.

Delivery

We offer convenient self-pickup options at our Showroom location, allowing you to save on shipping costs. If you need delivery, simply send us a quote request and our team will provide you with a personalized transport offer.

It’s worth noting that some companies include transportation costs in their product prices, while we do not. Depending on the product, transport costs can make up a significant portion of the total, sometimes as much as 2/3 of the price. We believe in offering our customers transparency and flexibility, which is why we give you the option to choose the best delivery solution for your needs and low cost on your purchase.

Fast Shipping

We offer “Fast Delivery” for in-stock products, which will reach Ontario customers within 10-20 days. Non-stock products will be shipped within 60-90 days. Custom projects may take longer based on the project’s scope.

Shipping to Hard-to-Reach Places

If you need a delivery to a hard-to-reach location, please inform us beforehand.

Please note that specialist delivery may require an additional fee, which can be quoted upon request. Our regular delivery vehicles may not be able to access certain locations due to road restrictions, so we offer specialist delivery to those areas. Our trucks are 8.2’ wide, 32.8’ long, and 8.2’ high and need an extra 3.28’ clearance on either side for stabilization during unloading. If you are unsure about whether your location is accessible, please contact us in advance to avoid any issues.

Reliable Transport

We at Gardenhouse24Direct.ca are committed to delivering your wooden shed, log cabin, garage, or carport in a safe and professional manner. We will contact you to schedule a delivery date that works best for you.

Weatherproof packaging – flat pack cabins

Our timber products are stored and transported in the form of a flat pack. This means that they are secure, sealed, and weatherproof. The flat pack includes everything from construction materials, doors, and windows, to fixings. We will also include all of your additionally-ordered products in the flat pack or as a separate sealed package.

Flat pack packaging enables us to transport and store timber products safely and conveniently.

Please let us know if you require specialist delivery to a location that is hard to reach. If you fail to provide such information then the next best option is to unload your new product at the nearest main road boundary.

Specialist delivery requires an extra charge which we can quote if you contact us and provide the necessary details.

Specialist delivery is required to reach locations that our normal delivery vehicles cannot access due to road restrictions or other reasons.

Other conditions

Gardenhouse24Direct.ca reserves the right to charge extra fees for deliveries in case of high shipping cost.

Please ensure that you provide accurate contact information for the responsible person who will receive and return any written or verbal correspondence. It’s essential that this person be available to establish a delivery time and have the necessary equipment to support the delivery. Due to COVID-19 and shipping disruptions, delivery times may vary, but delays due to transportation issues cannot be a reason for order cancellation.

Please note that those products that are made with thermally-treated wood or which have been painted or impregnated in the factory all need special care. Maintenance instructions for all the products are included with the installation kit.